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Policies and Procedures

Flexible Learning Policies & Procedures

Please see below Policies and Procedures for all Flexible Learning programmes.

Please note that there are differing policies for:

  • General, non-funded, Flexible Learning programmes
  • Programmes run in collaboration with an external company eg. Atlantic Aviation
  • Springboard+ HCI / ICT funded programmes

If you are unsure which policy relates to your programme of study please email us at flexible@lit.ie

  • Fees: Flexible Learning Programmes

    FLEXIBLE LEARNING POLICY AND PROCEDURES FOR PAYMENT OF FEES

    Once you have been offered and accepted a place on a Flexible Learning course and you have been issued with an LIT Student Number, you are required to pay your course fees using one of the methods outlined below.

    Please note that if you wish to pay your course fees in one lump sum, the fees must be paid in full before the start date of the course. €250 of fees paid will be held as an administration fee and is non-refundable other than in exceptional circumstances as outlined in our Withdrawal and Refund Policy.

    1. Online Payment with a Debit/Credit Card

    Access the Online Payment System by using the following link:

    Click here for Online Payements

    Your user ID (student number) and PIN will be provided on your registration letter/email.

    • Select Option 2 - Student Account
    • Select Account Balance by Term
    • Select the Pay Now button and input the amount you need to pay
    • Press Submit

    Requests for receipts may also be submitted using the above link by selecting option 5.

    Please note new security protocols are in place for online payments to comply with the EU directive on SCA (Strong Customer Authentication) and the second Payment Services Directive PSD2 that is required on all e-Commerce systems since January 1st, 2021.

    Prior to entering the card details you will now be presented with an additional page to authenticate the cardholder details before a payment goes through.

    On this page you will be asked to verify cardholder address (including Postcode), telephone number in format 3538.. and e-mail address.

    The mobile number entered must be the card-holders mobile number so that the verification code can be sent to their mobile to enter on the payment screen.

    Please ensure that the card you are using matches the cardholder details on the authentication page as otherwise payment will fail.

    Please note this authentication page and the details collected are controlled by the payment provider not by LIT.

    2. Instalment Plan

    To be eligible for an Instalment Plan, you must be registered for a course which is a minimum of 10 weeks in duration and for which the total course fee is a minimum of €500.

    If the course you have applied for meets the eligibility criteria outlined and you wish to set up an Instalment Plan, please visit Grants & Fees Instalment Plans for further information and to download an Instalment Plan Form. Please note that Instalment Plans must be in place and the first instalment paid prior to the start date of the course. The first instalment must be a minimum of €250. This fee is non-refundable other than in exceptional circumstances as outlined in the Withdrawal and Refund Policy.

    Instalments can be paid online using your debit/credit card as outlined in point 1 above.

    3. Sponsor Invoice

    If you are being sponsored by your employer or other third party, you must download and complete a Sponsorship Agreement Form (below).

    Sponsorship Agreement Form

    Completed and signed Sponsorship Agreement Forms should be submitted to the Grants & Fees Office of LIT at fees@lit.ie 

    Please note that Sponsorship Agreement Forms must be completed and returned before the commencement date of the programme. Once the Sponsorship Agreement Form has been submitted our Grants & Fees Office will issue an invoice directly to the sponsor.  

    €250 will be held as an administration fee and is non-refundable other than in exceptional circumstances as outlined in our Withdrawal and Refund Policy. You should make your sponsor aware of this before they commit to sponsorship of fees.

    If you are availing of funding through the Department of Social Welfare or other such funding body, proof of such funding will need to be in place prior to the commencement of the course. Should the funding be denied, or should you withdraw from the course after the commencement date you will be invoiced for the €250 administration fee directly.

    Please note that for security reasons, we are unable to accept cash payments under any circumstances.

    We are also unable to accept payments by cheque from the 20-21 academic year as the Grants & Fees Office are no longer able to process cheque payments.

  • Fees: External Organisations

    PAYMENT OF FEES FOR COURSES RUN BY OR ASSOCIATED WITH EXTERNAL ORGANISATIONS

    Once you have been offered and accepted a place on a Flexible Learning course which is run by or associated with an external organisation and you have been issued with an LIT Student Number, you are required to pay your course fees using one of the methods outlined below.

    Course fees must be paid in full before the start date of the course. €250 of fees paid will be held as an administration fee and is non-refundable other than in exceptional circumstances as outlined in our Withdrawal and Refund Policy.

    1. Online Payment with a Debit/Credit Card

    Access the Online Payment System by using the following link: 

    Click here for Online Payments

    • Your user ID (student number) and PIN will be provided on your registration letter/email.
    • Select Option 2 - Student Account
    • Select Account Balance by Term
    • Select the Pay Now button and input the amount you need to pay
    • Press Submit
    • Requests for receipts may also be submitted using the above link by selecting option 5.

    Please note new security protocols are in place for online payments to comply with the EU directive on SCA (Strong Customer Authentication) and the second Payment Services Directive PSD2 that is required on all e-Commerce systems since January 1st, 2021.

    Prior to entering the card details you will now be presented with an additional page to authenticate the cardholder details before a payment goes through.

    On this page you will be asked to verify cardholder address (including Postcode), telephone number in format 3538.. and e-mail address.

    The mobile number entered must be the card-holders mobile number so that the verification code can be sent to their mobile to enter on the payment screen.

    Please ensure that the card you are using matches the cardholder details on the authentication page as otherwise payment will fail.

    Please note this authentication page and the details collected are controlled by the payment provider not by LIT.

    2. Sponsor Invoice

    If you are being sponsored by your employer or other third party, you must download and complete a Sponsorship Agreement Form (below).

    Sponsorship Agreement Form

    Completed and signed Sponsorship Agreement Forms should be submitted to the Grants & Fees Office of LIT at fees@lit.ie 

    Please note that Sponsorship Agreement Forms must be completed and returned before the commencement date of the programme. Once the Sponsorship Agreement Form has been submitted our Grants & Fees Office will issue an invoice directly to the sponsor.  

    €250 will be held as an administration fee and is non-refundable other than in exceptional circumstances as outlined in our Withdrawal and Refund Policy. You should make your sponsor aware of this before they commit to sponsorship of fees.

    Please note that for security reasons, we are unable to accept cash payments under any circumstances.

    We are also unable to accept payments by cheque from the 20-21 academic year as the Grants & Fees Office are no longer able to process cheque payments.

  • Fees: Springboard+ HCI / ICT

    SPRINGBOARD+ POLICY AND PROCEDURES FOR PAYMENT OF FEES

    The following applies to Springboard+ applicants who fall within the ‘Employed’ category and who are registering for courses at Level 7 or higher.

    Once you have been offered and accepted a place on a Springboard+ HCI/ICT Flexible Learning course and you have been issued with an LIT Student Number, you are required to pay 10% of the overall course fee.

    This fee must be paid in full before the start date of the course and can be paid using one of the methods outlined below:

    1. Online Payment with a Debit/Credit Card

    Access the Online Payment System by using the following link: 

    Click here for Online Payments

    Your user ID (student number) and PIN will be provided on your registration letter/email.

    • Select Option 2 - Student Account
    • Select Account Balance by Term
    • Select the Pay Now button and input the amount you need to pay
    • Press Submit

    Requests for receipts may also be submitted using the above link by selecting option 5.

    Please note new security protocols are in place for online payments to comply with the EU directive on SCA (Strong Customer Authentication) and the second Payment Services Directive PSD2 that is required on all e-Commerce systems since January 1st, 2021.

    Prior to entering the card details you will now be presented with an additional page to authenticate the cardholder details before a payment goes through.

    On this page you will be asked to verify cardholder address (including Postcode), telephone number in format 3538.. and e-mail address.

    The mobile number entered must be the card-holders mobile number so that the verification code can be sent to their mobile to enter on the payment screen.

    Please ensure that the card you are using matches the cardholder details on the authentication page as otherwise payment will fail.

    Please note this authentication page and the details collected are controlled by the payment provider not by LIT.

    2. Sponsor Invoice

    If you are being sponsored by your employer or other third party, you must download and complete a Sponsorship Agreement Form (below).

    Sponsorship Agreement Form

    Completed and signed Sponsorship Agreement Forms should be submitted to the Grants & Fees Office of LIT at fees@lit.ie 

    Please note that Sponsorship Agreement Forms must be completed and returned before the commencement date of the programme. Once the Sponsorship Agreement Form has been submitted our Grants & Fees Office will issue an invoice directly to the sponsor.  

    Please note that for security reasons, we are unable to accept cash payments under any circumstances.

    We are also unable to accept payments by cheque from the 20-21 academic year as the Grants & Fees Office are no longer able to process cheque payments.

  • Sponsorship Agreement Form

    Download Flexible Learning Sponsorship Agreement Form here

    Completed and signed Sponsorship Agreement Forms should be submitted to the Grants & Fees Office of LIT at fees@lit.ie 

    Please note that Sponsorship Agreement Forms must be completed and returned before the commencement date of the programme. Once the Sponsorship Agreement Form has been submitted our Grants & Fees Office will issue an invoice directly to the sponsor.  

  • Withdrawal & Refund Policy: Flexible Learning Programmes

    FLEXIBLE LEARNING WITHDRAWAL AND REFUND POLICY

    Students wishing to withdraw from a Flexible Learning Programme of study at LIT must complete and submit a Withdrawal Form (below) to the Flexible Learning Office. Withdrawal Forms should be downloaded, completed and submitted to the following email address: flexible@lit.ie

    Withdrawal Form

    Our policy in relation to the refunding of programme fees is as follows:

    1. If a programme is cancelled by LIT for any reason, a refund of 100% of the payment will be issued.
    2. If a student withdraws from a programme before the commencement date, a full refund will be issued. This is subject to the student completing and submitting a withdrawal form to the Flexible Learning Office before the commencement date of the programme.
    3. If a student withdraws from a programme after the commencement date has passed, the following rules will apply:
    • For programmes with a duration of less than 10 weeks, no refunds will apply from the date the programme commences.
    • For programmes over 10 weeks in duration, the student must complete and submit a withdrawal form to the Department of Flexible Learning within three weeks of the commencement date of the programme. Subject to all requirements being met, refund will be processed less a €250 administration fee.

    If the requirements outlined above are not met, no refund will be processed.

    In extenuating circumstances such as medically certified illness or bereavement, beyond the three-week cut off period, students may appeal directly in writing to the Head of Department Flexible Learning for a refund of fees paid, less the €250 administration fee. Appeals are considered on a case-by-case basis.

    Applicants are requested to inform themselves of the various requirements of the programme prior to registration.

  • Withdrawal & Refund Policy: Springboard/HCI/ICT

    SPRINGBOARD+ HCI /ICT SKILLS WITHDRAWAL AND REFUND POLICY

    Students wishing to withdraw from a Springboard+ HCI/ICT Skills Flexible Learning Programme of study at LIT must complete and submit a Withdrawal Form (below) to the Flexible Learning Office. Springboard Withdrawal Forms should be downloaded, completed and submitted to the following email address: springboard@lit.ie

    Springboard Withdrawal Form

    Please note that for applicants in employment, due to commence courses at Level 7 and higher, there is a requirement to pay 10% of the programme fee prior to course commencement.

    Our policy in relation to the refunding of programme fees is as follows:

    1. If a programme is cancelled by LIT for any reason, a refund of 100% of the payment will be issued.
    2. If a student withdraws from a programme before the commencement date, a full refund will be issued. This is subject to the student completing and submitting a withdrawal form to the Flexible Learning Office before the commencement date of the programme.
    3. For programmes at Level 7 or higher, where the student withdraws after the commencement date, the 10% fee is non-refundable. 

    In extenuating circumstances such as medically certified illness or bereavement, students may appeal directly in writing to the Head of Department Flexible Learning for a refund of fees paid. Appeals are considered on a case-by-case basis.

    Applicants are requested to inform themselves of the various requirements of the programme prior to registration.  

     

     

  • Withdrawal & Refund Form: Flexible Learning
  • Withdrawal & Refund Form: Springboard+ HCI / ICT

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