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Policies and Procedures

Flexible Learning Policies & Procedures

Please see below Policies and Procedures for all Flexible Learning programmes.

Please note that there are differing policies for:

  • Flexible Learning programmes
  • Springboard+ / HCI / ICT funded programmes

If you are unsure which policy relates to your programme of study please email us at Flexible.midwest@tus.ie

  • Fees: Flexible Learning Programmes

    FLEXIBLE LEARNING POLICY AND PROCEDURES FOR PAYMENT OF FEES 

    Once a student has accepted a place on a Flexible Learning course and has been issued with a TUS Student Number, programme fees must be paid using one of the methods below.   

    Programmes fees are to be discharged prior to commencement of course.  

    Online Payment with a Debit/Credit Card 

    Access the Online Payment System HERE

    If you are not already logged into your TUS college account you will be prompted to enter your TUS username and password. Your username is your college email address.

    • Ensure Banking App open on phone to authorise payment
    • Go to Account Summary 
    • Select the Pay Now button 
    • Click on the Academic Year that you want to make the payment for
    • Pay amount shown in the Net Term Balance field OR you can choose to make a part-payment by altering the Amount Payable.
    • Click Pay Now to proceed to third-party payment provider page and complete payment.

    Receipts

    • For a Receipt, go back to the landing page by clicking on TUS.
    • From landing page, go to Online Receipt.
    • Select a Term i.e. Academic Year 2023-2024.
    • Right-click anywhere on the page to show print options

    Due to GDPR regulations, if a Parent/Guardian requires information in relation to a student’s fee account, (such as the fees balance), authorisation from the student must be provided to the Department of Flexible Learning before any disclosure can be made.  If required please complete the Third Party Authorisation form HERE.

    Structured Payment Plan Option 

    We encourage all students to pay their programme fee in full on registration, however in some cases we recognise that this may not be possible. To accommodate this, we have introduced a structured payment plan option that is available on programmes with a minimum duration of 9 months and where the programme fee exceeds €1,000*. The structured payment plan is as follows: 

     

    Autumn 23 Start Date 

    Payment Dates 

    Spring 24 Start Date  

    Payment Dates 

    Payment 1 – 25% of course fee 

    Prior to course commencement date 

    Prior to course commencement date 

    Payment 2 – 50% of course fee 

    13/11/2023 

    25/03/2024

    Payment 3 – 75% of course fee 

    29/01/2024

    02/09/2024

    Payment 4 – 100% of course fee 

    25/03/2024

    11/11/2024

    *This payment plan option will not be available for students on a course which is run by or associated with an external organisation. 

    Payment Plan must be in place and first payment is due prior to course commencement. Please complete structured payment plan HERE

    Please contact Flexible Fees Midwest if you wish to avail of a payment plan but have a query on eligibility.

    Students may make earlier payments and may pay more than the required amount by each date if they so wish. Students who do not adhere to the agreed Structured Payment Plan option will be removed from this payment plan and the balance of fees due in full.  

     

    Employer Sponsored Fees  

    If an employer is subsiding or paying fees in full, a Sponsorship Agreement must be set-up.  

    Download, complete and submit a Sponsorship Agreement Form from the Flexible Learning website HERE

    The completed and signed Sponsorship Agreement Form must be submitted to Flexiblefees.midwest@tus.ie before the commencement date of the programme. Once the Sponsorship Agreement Form has been submitted an invoice will issue directly to the Sponsor.  

    If a student is availing of funding through the Department of Social Welfare or other such funding body, proof of such funding will need to be in place prior to the commencement of the course.  

    Students will be liable for any unpaid fee costs if the sponsor defaults on payment in any given semester. It is the responsibility of the student, in all cases, to check with their Sponsor and ensure that fees are fully paid in accordance with payment schedules. 

    Please note, TUS does not accept cash or cheque payments. 

    Implications of Late/Non-payment of Fees 

    Failure to comply with the above payment deadlines will result in a hold being placed on the student account. The implication of this will be: 

    • Examination results will be withheld.  
    • Access to transcripts, statement of results, registration letters etc. will be withheld. 
    • Continuing students will not be permitted to register for subsequent academic years. 
    • Students will not be permitted to graduate/receive their parchments until their outstanding debt has been cleared in full.  
  • Fees: Springboard+ / HCI / ICT

    SPRINGBOARD+/HCI/ICT SKILLS POLICY AND PROCEDURES FOR PAYMENT OF FEES

    EMPLOYED/ RECENT GRADUATE on Level 7 or above Programmes

    Once a student has been offered and accepted a place on a Springboard/HCI/ICT Skills Flexible Learning course and has been issued with a TUS Student Number, they are liable for 10% of the overall course fee. 

    This non-refundable fee must be paid in full prior to course commencement date and can be paid via the online payment portal HERE.

    If you are not already logged into your TUS college account you will be prompted to enter your TUS username and password. Your username is your college email address.

    • Ensure Banking App open on phone to authorise payment
    • Go to Account Summary 
    • Select the Pay Now button 
    • Click on the Academic Year that you want to make the payment for
    • Pay amount shown in the Net Term Balance field OR you can choose to make a part-payment by altering the Amount Payable.
    • Click Pay Now to proceed to third-party payment provider page and complete payment.

    Receipts

    • For a Receipt, go back to the landing page by clicking on TUS.
    • From landing page, go to Online Receipt.
    • Select a Term i.e. Academic Year 2023-2024.
    • Right-click anywhere on the page to show print options

    Due to GDPR regulations, if a Parent/Guardian requires information in relation to a student’s fee account, (such as the fees balance), authorisation from the student must be provided to the Department of Flexible Learning before any disclosure can be made.  If required please complete the Third Party Authorisation form HERE.

    Employer Sponsored Fees

    If an employer is subsiding or paying fees in full, a Sponsorship Agreement must be set-up.

    Download, complete and submit a Sponsorship Agreement Form HERE.

    The completed and signed Sponsorship Agreement Form must be submitted to Flexiblefees.midwest@tus.ie before the commencement date of the programme. Once the Sponsorship Agreement Form has been submitted an invoice will issue directly to the Sponsor.

    If a student is availing of funding through the Department of Social Welfare or other such funding body, proof of such funding will need to be in place prior to the commencement of the course.

    Students will be liable for any unpaid fee costs if the sponsor defaults on payment in any given semester. It is the responsibility of the student, in all cases, to check with their sponsor and ensure that fees are fully paid in accordance with payment schedules.

    Please note, TUS does not accept cash or cheque payments.

    Springboard/HCI/ICT Skills Registration Process

    ALL Springboard/HCI/ICT Skills students must complete registrations via the Springboard portal by the required deadlines. Failure to complete registrations within the required deadline may result in transfer of liability for the full course fee to the student. TUS will send notification of registration deadlines and instructions in advance to TUS student email address.

    Implications of Late/Non-payment of Fees

    Failure to comply with the above payment deadlines will result in a hold being placed on the student account. The implication of this will be: 

    • Examination results will be withheld.  
    • Access to transcripts, statement of results, registration letters etc. will be withheld. 
    • Continuing students will not be permitted to register for subsequent academic years. 
    • Students will not be permitted to graduate/receive their parchments until their outstanding debt has been cleared in full.  
  • Withdrawal & Refund Policy: Flexible Learning Programmes

    FLEXIBLE LEARNING WITHDRAWAL AND REFUND POLICY

    If a student withdraws from a Flexible Learning Programme of study at TUS, they must complete and submit a withdrawal form to the Flexible Learning Office HERE 

    Please note that the date of receipt of this form will be taken as the date of withdrawal. Notification of withdrawal must be received in this format.

    Students who do not follow withdrawal procedure will continue to be enrolled and outstanding fees will remain on the account which will affect future enrolment within TUS.

    Please note that any outstanding course fees at time of withdrawal are payable and will remain on your student account which will prevent you being enrolled on a TUS course in the future.

    Refund Policy

    1. If a programme is cancelled by TUS for any reason, a refund of 100% of the payment will be issued.

    2. If a student notifies us of withdrawal within the below timeframes, the following applies;

    Duration of course

    Withdrawal notice received

    Refund

    1 Semester (15 weeks or less)

     

    Prior to course commencement date

    Full Refund

    1 Semester (15 weeks or less)

     

    After course commencement date

    No refund

    More than 1 semester (15 weeks+)

    Prior to course commencement date

    Full refund

    More than 1 semester (15 weeks+)

    Within first three weeks of course commencement date

    Full refund less €250 admin fee

    More than 1 semester (15 weeks+)

    More than 3 weeks post course commencement date

    No refund

    It is the obligation of the student to inform themselves of the various requirements of the programme prior to registration.

  • Withdrawal & Refund Policy: Springboard/HCI/ICT

    SPRINGBOARD+ HCI /ICT SKILLS 

    WITHDRAWAL AND REFUND POLICY

    If a student withdraws from a SPRINGBOARD+/HCI/ICT SKILLS Flexible Learning Programme of study at TUS, they must complete and submit a withdrawal form to the Flexible Learning Office HEREPlease note that the date of receipt of this form will be taken as the date of withdrawal. Notification of withdrawal must be received in this format.

    Students who do not follow withdrawal procedure will continue to be enrolled and outstanding fees will remain on the account which will effect future enrolment within TUS.

    Please note that any outstanding course fees at time of withdrawal are payable and will remain on your student account which will prevent you being enrolled on a TUS course in the future.

    Our policy in relation to the refunding of programme fees is as follows:

    1. If a programme is cancelled by TUS for any reason, a refund of 100% of the payment will be issued.
    2. If a student withdraws from a programme before the commencement date, a full refund will be issued. This is subject to the student completing and submitting a withdrawal form to the Flexible Learning Office before the commencement date of the programme.
    3. For programmes at Level 7 or higher, where the student completes and submits a withdrawal form to the Flexible Learning Office after the commencement date, the 10% fee is non-refundable

    It is the obligation of the student to inform themselves of the various requirements of the programme prior to registration.